FAQ

Frequent Asked Questions

In any event if you are waiting for our response, you might want to check out some information below:

What are the payments methods?
All payments can be made via: Paypal, Inter Bank Transfer or Cash on Self-Collection (Local Only).

Why Paypal can't work?
Please kindly ensure that payment by paypal requires postal code to be entered in the billing form.

Do I need to register in order to purchase?
No. you are welcome to order as a guest.
But as a registered member, you get loyalty points, special promotions & many more.
So why wait ? Simply sign up an account now ! it's fast and convenient for your purchases and more promotion are waiting for you.
If you do not have one, please click here to sign up for it.

Can I request for self-collection?
Yes of course, simply call us or order online now, our sales representative will arrange an appointment with you.

Do we have a retail shop ?
Our apology, OneDesire.sg is known to be an reputable online seller, we do not have a retail shop, you may contact us if you would like to view the products via appointment basis at our shownroom.
But still, our products sold in OneDesire.sg are well known to be the best and cheapest in town!

What if I haven't received my order?
We follow up with ALL our customers very closely. Therefore, please contact us directly!

Does items come with battery?
Most items does not come with battery, unless otherwise stated.

Can I Purchase offline instead of here?
YOU CAN PLACE YOUR ORDER VIA SMS OR BY CALLING US.
Send us an SMS or email regarding the followings :
1) The item/s you wish to purchase
2) A vaild email address and contact number
3) A vaild mailing or delivering address - with postal code
4) Your preferred Payment method (COD/ BANK TRANSFER/ PAYPAL)
5) Your preferred Shipping method (Postage/ Self collection)
* We will send you a confirmation upon receiving your order via sms/email.